Collection: FAQ

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I love it!! When can I sign up?

Anytime! Sign up by the 25th to get your first package the same month! Click HERE to join the club!

How much will it cost?

For our 12 month subscription, the price is $48/month*For a 6 month subscription, the price is $58* plus sales tax for California residents.All prices include free shipping for US residents. Canadian residents will be charged $10.00 shipping. All other countries will be charged $16.00-$22.00 shipping. Please note there may be customs fees depending on where you live. All plans will be charged monthly.

I just signed up, when will I get my first box?

In order to keep things running smoothly, we charge 1 month ahead. If you sign up before the 25th, you will be charged today for your first package, and then you will be charged AGAIN on the 30th of this month for your next package that will ship at the end of next month. Your first package will ship on the 30th of this month! You will always be a month ahead, so at the time that you cancel, you will receive one last box with no more payments. If you sign up after the 25th and would like to receive the current month's package as well, please email us and we can process an extra charge. If you have any questions about how we operate, feel free to email us at

When will my card be charged? How does billing work?

Item conWe bill one month in advance in order to ensure things run smoothly and product is always available.When you sign up, your card will be charged immediately and your box will ship on the 30th of the month. Yes, it's a little bit of a wait as you get started, but the wait is only a one-time thing! Once you get going, you'll be getting a fabulous new box once a month and your card will be charged on the 30th of each month for the duration of your subscription.For example: If you sign up on April 20th, your card will be charged that day. Your box will be shipped on April 30th and on April 30th your card will be charged for your May box… and so on.

Will I be charged a fee if I cancel my subscription?

No, there is no cancellation fee. We understand that circumstances change and do not want you to be stuck. We do ask for 1 month's notice for cancellation.

How do I cancel my subscription?

Notify us by email before the last day of the month to make the next payment your last. Of course, we will send you your last box... we don't want you paying for nothing!

What happens once my term ends?

If you sign up for a 6 month or 12 month subscription, at the end of the term your account will auto renew as a month to month subscription at the same price you were paying.

If I do not want a pair of scissors I get or the free gift, can they be returned?

We cannot offer refunds on the products in your box, but everything in your box will be fabulous so maybe if you can't use it, someone you know can! Basically, we cannot take them back but they are yours to do with as you please!
If you wish you could choose your shears because you only use certain lengths or styles... check out U Pick 6 here!

Do you offer left handed scissors?

YES!!! We will be able to offer a limited quantity of left handed scissor subscriptions that will have the same scissors as the right handed subscriptions!

What type of surprise free gifts will I receive?

Well, if we told you, it wouldn't be a surprise, would it?We can tell you that your free gift will always be something that will be helpful for you during your grooming day. Some of our gifts have been: a bamboo brush, stainless comb, duck bill muzzles, silicone scissor tip protectors, and even a waterproof blue-tooth speaker for your salon!

If I sign up now can I get a deal on last month's scissors?

If you are super bummed that you missed last month and really want those scissors, shoot us an email and let us know! If we are able to, we will get you last month's package for just $48 (depending on quantity).

Do you ship internationally?

Yes! We ship anywhere in the world. The US is free shipping.Canada subscriptions will include a $10.00 shipping charge and all other countries will include a $16.00-$22.00 shipping charge.